42bet Privacy Policy — Our Commitment to Data Protection

1 Policy Overview & Applicability

42bet ("we", "platform") places the highest importance on the privacy of its members. This Privacy Policy ("Policy") describes how 42bet collects, uses, stores, and protects your personal information.

This Policy applies to 42bet's website, mobile application, and all related services. By using the platform or creating an account, you agree to the terms of this Privacy Policy.

We believe transparency is the foundation of trust. This policy is written in plain, clear language so you know exactly what we do — and don't do — with your information.

2 What Information We Collect

42bet collects two types of information — what you provide directly, and what is collected automatically while you use the platform.

What you provide directly:

• At registration: full name, date of birth, mobile number, and email address.
• For KYC verification: national ID or passport number and photo.
• At payment: mobile banking number (Mobile Banking/Nagad/Rocket) and transaction details.
• When contacting support: your messages and any attached files.
• When updating your profile: address or other optional details.

Automatically Collected Information:

• Device Information: browser type, operating system, device ID.
• Log Data: IP address, login time, page visit history.
• Gaming data: bet amounts, game outcomes, session duration.
• Usage patterns collected through cookies and tracking technologies.

3 How Your Information Is Used

42bet uses your information for the following purposes:

Your information will never be used beyond its original purpose. You will be informed before any new use, and fresh consent will be obtained where required.

4 Data Sharing & Third Parties

42bet does not sell your personal information. However, limited data may be shared in certain specific circumstances:

• Payment Providers: Necessary information is shared with Mobile Banking, Nagad, and Rocket to verify transactions.
• KYC Provider: Trusted third-party KYC services may be used for identity verification.
• Legal Authorities: Information may be disclosed in accordance with legal obligations or by court order.
• Fraud Prevention: Information may be shared with regulatory authorities to prevent money laundering or fraud.
• Business Succession: In the event of a business merger or transfer, your data may be passed on to the new owner.

All third parties with whom data is shared are required to comply with 42bet's privacy standards and may only use the data for the specified purpose.

5 Cookie Policy

42bet's website and app use various types of cookies. Cookies are small text files stored on your device that help improve your browsing experience.

• Essential Cookies: Used to maintain login sessions and ensure security. The site will not function properly without these.
• Performance Cookies: To analyze which sections of the site receive the most traffic.
• Functionality Cookies: To remember your language, settings, and preferences.
• Marketing Cookies: To show relevant promotions (based on your consent only).

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause certain features of the platform to stop working properly.

6 Data Protection Measures

42bet uses multiple layers of security to keep your information safe:

• TLS 1.3 / SSL encryption on all data transmissions.
• AES-256 encryption for stored data.
• Two-factor authentication (2FA) support.
• Regular security audits and penetration testing.
• Restricted staff access — only authorized personnel can access specific data on a need-to-know basis.
• 24/7 monitoring for detection of suspicious activity.

In the event of a security breach, 42bet will notify affected members as quickly as possible and take the necessary precautionary measures.

7 Your Privacy Rights

You have the following rights regarding your personal information:

• Right to Know: You can find out what information we hold about you.
• Right to Rectification: You can correct any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you may request that the processing of your information be restricted.
• Right to Portability: You can receive your information in a common, portable format.
• Right to Object: You can object to marketing communications.
• Right to Withdraw Consent: You may withdraw your consent at any time.

To exercise any of these rights, please contact our support team. We aim to respond within 30 business days.

8 Data Retention Period

42bet does not retain data longer than necessary. Standard retention periods:

• Account Information: For as long as the account is active, and up to 5 years after closure.
• Financial Transaction Records: Up to 7 years as required by legal obligation.
• KYC Documents: 5–7 years, as required by regulatory guidelines.
• Support Conversations: 2 years after the issue is resolved.
• Gaming History: 3 years after account closure.
• Marketing Data: Deleted immediately upon opt-out.

Once the retention period ends, your data is securely deleted or anonymized so that your identity can no longer be identified in any way.

9 Children's Privacy

42bet strictly does not provide services to anyone under 18 years of age. We do not knowingly collect personal information from minors.

If it is found that a minor has created an account, that account will be closed immediately and all associated data will be deleted.

10 Policy Updates & Contact

42bet may update this Privacy Policy when needed. Members will be notified in advance of any significant changes via email or through the platform.

Updated policies take effect from the date of publication. Continued use of the platform will be considered acceptance of the revised policy.

For any privacy-related questions or concerns, please contact our support team. We are always here to help.